About the customer: Ingram Micro is the global leader in cloud, mobility, technology lifecycle, supply chain, and technology solutions and services serving 250,000+ customers across 160 countries.

Ingram Micro has been relying on SAP and Vertex solutions to meet its unique business and tax department needs. Ingram Micro implemented Vertex O Series On-Demand for North America several years ago and since then, has worked towards deploying Vertex for their tax process automation globally. The company recently migrated to SAP S/4HANA and noted the importance of considering tax early in migration plans.